#Spamsieve accidentally markes as spam how to#

Unless you advise to the contrary, I will Rebuild these one after the other, rebuild the Spam mailbox, quit and restart Mail and see what happens. In her Inbox she has accounts for iCloud, Yahoo, and Gmail. In our case I presume the problem mailboxes are the three inboxes and the Spam folder. Select the problem mailbox, go to the Mailbox menu, and choose Rebuild. In the SS instruction manual, I just found this: 7.13.10 How can I rebuild Apple Mail’s database? l.įirst, try a quick rebuild. It may help to do a complete rebuild of Mail’s database or possibly work around the problem by using Change Settings to specify a Spam mailbox on the server. Thank you Michael, they do not, which baffles me. It doesn’t sound like you’re doing anything wrong, but it sounds like Mail is for some reason copying the messages when it’s asked to move them to the local Spam mailbox.ĭo the messages properly move to that mailbox if you drag and drop them?

#Spamsieve accidentally markes as spam how to#

Any suggestions on how to fix this would be gratefully accepted. It would appear we are doing something wrong. Should incoming spam messages be colored according to how spammy they are (darker means more spammy)?Īfter doing this, all the emails she had identified as spam were indeed in her Spam folder, on her Mac, but the same spam emails remained in her Inbox.ĭid we make any wrong choices in Change Settings?.When you use “Train as Good” on a message in the spam mailbox, should the message be marked as unread?.When you use “Train as Good” on a message in the spam mailbox, should the message be moved back to the inbox?.Should “Train as Spam” mark the messages as read?.Should messages marked using “Train as Spam” be stored in a local spam mailbox (rather than on the server)?.However, I would be happy to look into this further if you e-mail me the information requested under If you have good messages in your Spam mailbox.

Which mailbox should spam messages be moved to when you use “Train as Spam”? It may be a server filter moving the messages, because unless you’ve configured it otherwise, SpamSieve will never classify messages from people in the address book as spam.We then went to Change Settings and carefully went through each choice, one by one. I screen-shared with the senior this a.m., and when we tried to drag and drop an email which she considered as spam from her Inbox to the Spam folder, it could not be done the email “bounced” back to her Inbox.